Contact Us

Contact details and Normal trading hours:

Head Office:

In our office by appointment, and for Online Sales processing and queries Mon to Fri 0830 to 1600.
(07) 4772 0077
(07) 4728 1643
450 Flinders Street
Townsville QLD 4810
PO Box 81
Garbutt East QLD 4814
28 626 453 152
143 699 987
NA
NA

Garbutt:

Mon to Fri: 8.30am to 6.00pm
Sat: 8.30am to 1.00pm
Sun: Closed
Public Holidays: Closed
(07) 4728 4261
(07) 4728 1643
4/223 Ingham Rd
Garbutt QLD 4814
PO Box 81
Garbutt East QLD 4814
28 626 453 152
143 699 987
3361
32972J

TAIHS:

Mon to Fri: 9.00am to 2.30pm
(07) 4775 5290
(07) 4728 1643
57-59 Gorden Street
Garbutt QLD 4814
PO Box 81
Garbutt East QLD 4814
28 626 453 152
143 699 987
6644
34304L

Hyde Park:

Mon to Fri: 8.00am to 6.00pm
Sat: 9.00am to 4.00pm
Sun: 9.00am to 2.00pm
Public Holidays: As Advertised
(07) 4772 2473
(07) 4724 3265
87 Charters Towers Rd
Hyde Park QLD 4812
PO Box 3247
Hermit Park QLD 4812
77 616 990 973
616 990 973
3014
34141X

Alternative / after hours services:

In an emergency, always call 000.

If it is not an emergency, but it could be serious, call 13HEALTH (13 43 25 84) or The Townsville Hospital on 07 4796 1111.

Newsletters

Cate's Chemist Pharmacy News:

Feedback

Cate's Chemist welcomes feedback. It helps us sustain good elements in our business and improve weaker elements. Please review our Customer Service Statement for detail, ask for a Pharmacy Manager's contact details at the pharmacy or contact headoffice@cateschemist.com.au. In the first instance, please let us know the details. If you remain unsatisfied with our response, you can contact the Queensland Health Medicine Regulation and Quality Unit on 0733289890, the pharmacy board on 1300 419 495, the Qld Health Ombudsmen on 133 OHO (133 646) or the Commonwealth Department of Health on 1800 020 613.